Application and web development
Analyze, architect, and co- create
Staying on top and at the cutting edge requires that you address your technology challenges on an ongoing and need to have basis.
Scloma can support customers providing custom services and solutions to solve your challenges and increase your productivity and profitability. Our professionals will analyze your specific business situation, research feasible solutions, develop the necessary software, and test and deploy it as and when needed.
Application and web development
Architecture
Systems standards and policies
Collaboration tools/content management
Website design, development and support
E-commerce development
ERP integration/customization
CRM consulting and integration
Systems conversions/installations
Scloma has a developed a standardized process for clients looking to transition to our Managed Services. The foundation of this transition is the development of a Runbook. The Runbook is a customized Scloma template which serves as a working document which outlines architecture workflows, service level agreements, and communication protocols for the production environments to be managed. The Runbook acts as a guidance manual for both Scloma and our customers/clients.
Production Environment Break/Fix
Scheduled Change Management
Release Management
System Monitoring
Product Administration
End User Experience Improvement
Version or “Dot” Upgrades
Deployment and Migrations
Daily/weekly Reporting
Internal Ticketing system for issue tracking